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Privacy Policy

At FadFocus, we value the privacy of our users and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your information when you use our website and mobile application.

1. Information We Collect

We collect the following types of information:

a. Personal Information:

  • Name, email address, phone number, shipping address.
  • Payment information (processed securely through third-party payment providers).

b. Non-Personal Information:

  • Browser type, IP address, device information, and usage data.
  • Location data for delivery purposes (if permission is granted).

c. Transaction Data:

  • Order details, payment history, and customer support communications.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders.
  • Provide customer support and communicate updates.
  • Improve our platform and user experience.
  • Send promotional offers and product recommendations.
  • Prevent fraud and ensure platform security.

3. Data Sharing and Disclosure

We do not sell or trade your personal information. We may share your information with:

  • Logistics and Delivery Partners – To deliver your order.
  • Payment Processors – To process payments securely.
  • Marketing Partners – To send you relevant promotions and updates (with your consent).
  • Legal Authorities – If required by law or to prevent fraud or illegal activity.

4. Data Security

  • We use industry-standard encryption and security measures to protect your data.
  • Access to your personal information is restricted to authorized personnel only.

5. Your Rights

You have the right to:

  • Access and update your personal information.
  • Request the deletion of your account and personal data.
  • Opt-out of promotional communications.

6. Retention of Data

  • We retain your data only as long as necessary to fulfill the purposes outlined in this policy.
  • Transaction data may be retained for legal and tax purposes as required by law.

7. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

8. Updates to Privacy Policy

We may update this policy periodically. Any changes will be reflected on this page, and we will notify you via email or app notification if required.

9. Contact Us

If you have any questions or concerns about our Privacy Policy, you can contact us at:

Email: support@fadfocus.in

Phone: +919561102766

By using FadFocus, you agree to the terms outlined in this Privacy Policy.